Is a car-buying service worth it?

A car-buying service contacts dealers and negotiates the price for you. Some people find that well worth paying for and some don't. Which group you're in mostly comes down to how sure you are about the car, and how you feel about haggling.

Who it suits

• You already know the model and trim you want.
• You don't have the time (or patience) to email a dozen dealers and keep following up.
• You'd like several written offers to compare.
• Negotiating makes you uncomfortable, or you think you've overpaid before.

Who probably doesn't need one

• You like negotiating and have time to contact several dealers yourself.
• You're still deciding between models. Narrow it down first; our guide to choosing a new car can help.
• You already have a price you're happy with.

What to check before you pay for one

• How they charge. Some services take a percentage of the car's price or of the "savings" they report. A flat fee is simpler and stays the same whatever car you choose. Many concierge services charge around $1,000.
• Who pays them. Ask whether the service gets anything from dealers. It should be working for you.
• What you get. You should receive the dealers' offers in writing, with each dealer's name and contact details, so you can check them yourself.
• What they promise. Dealers decide what they'll accept, so nobody can promise you a specific price. Be wary of anyone who guarantees savings.

How KeyVanguard works

We charge $399, flat. You tell us the exact new car you want, we contact dealers and negotiate, and within 1–2 weeks we send you a report with at least five negotiated offers and each dealer's details. You choose one and buy directly from that dealer. We do our best on every search, but we can't guarantee a price.